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Welcome to Destination Harley-Davidson®!

BIKE BUYER BILL OF RIGHTS!!!

You have a right to transparent MSRP (Manufacturer Suggested Retail Pricing) found right on our website and in store on our clearly tagged motorcycles! (DSRP stands for Dealer Suggested Retail Pricing.) 

You have a right to never have fees added to your bill of sale in the office where you sign paperwork after already agreeing on a final purchase price on the showroom floor!

You have a right to being presented with payments that include your actual APR (Annual Percentage Rate), rather than being presented with sky high estimates that have nothing to do with your actual credit worthiness!

You have a right to be presented with trade values based on NADA, Kelley Blue Book, National Powersports Auction Pricing (your choice!) that are based in reality and don't require a big dealer markup (DSRP) that you have to fight in order to get your fair trade value!

You have a right to a local owner who supports local causes like Seattle Children's Hospital (through Children's Ride that raised over $200,000 for uncompensated care at Children's Hospital each of the last two summers) and Mary Bridge Children's Hospital (who we've raised well over $100,000 for over the last 20 years) plus many, many more great local causes.

You have a right to the cell phone number and email address of Ed Wallace, Owner, Destination Harley-Davidson of Tacoma and Silverdale (edjr@destinationharley.com). You will be presented with Ed's card with his cell and email at your bike delivery.

You have the right to free pick up and delivery.

You have the right to free coffee and free donuts every Saturday morning of the year.

You have the right to thoughtful and fun events that are about supporting the riding culture.

You have the right to a World Class Harley Owners Group experience that includes a formal introductory class and an MSF (Motorcycle Riding Foundation) Group Riding Class, to put you at ease riding with your new friends!

You have the right to a large Parts and Accessories Inventory, a large Motorclothes and General Merchandise Inventory, accessibility to every new Harley-Davidson that Harley-Davidson is currently producing, a large selection of Pre-Loved Harley-Davidson Motorcycles and expert care in a large, popular and productive Service Department.

You have the right to enthusiastic and knowledgeable service!

Our operating philosophy is to focus on you. We ask you to provide feedback directly to our owner, Ed Wallace filling the contact us form or by calling his direct line at  or by stopping in to see him at the dealerships. Every Thursday at 9:00am, as we've done here for 20 years, Ed runs an all employee meeting where we discuss your feedback and how we can best serve you.

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Latest Reviews

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Gene Wright
5/23/2024
In the market for a new bike due to mine being totalled and John my sales rep was very empathetic to not pushing and waiting until I was healed up and could test ride bike safely. He was very informative, obviously a true rider himself so helped in answering my questions and did not try to oversell but get me into just what I needed. Went to the new 2024 Road Glide after many years of being a batwing guy and am very happy with the final decision and help from John and supporting staff. Gene
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Sam Smith
5/9/2024
Jaden was great to deal with. No gimmicky sales pitch, no fuss. Thank you for a great experience. (Employee: Jaden Moon)
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Elvin Horton
4/24/2024
Thank you for all your help and professionalism.. You did what you said you would do and then some! Couldn't be happier with my experience and purchase! Thank you DHDS! (Employee: Phil Hulen)
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Steven Howard
4/10/2024
Nikki, you and your Coworkers are great people. Thanks for everything. Travis, is Wonderful. Keep him around. LOL
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Lisa Meyers
2/25/2024
Jon from the time I requested information to having a response from him was awesome. We met the next day and he showed me what was looking for. I never felt pressure from Jon one bit. Thank you and thank you team from start to finish. I love my new ride (Employee: Jon Albitre)
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David Knight
2/24/2024
Jon did an awesome job getting everything together for my bike purchase. Unfortunately I have been having electrical problems since leaving the dealership yesterday. I was also sent with just one fob that doesn't seem to be working. Thanks to Jon - he was quick to arrange for me to get another fob. And the bike won't start today. Not sure if it's a dead battery or what. Just seems that I shouldn't have to worry about a 22k 2021 bike with only 2k miles. (Employee: Jon Albitre)
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Les Meadows
2/18/2024
Picked up my new Road Glide today and as always a smooth process, many thanks to Jaden for all of your help.Can never say enough about Nikki helpful and professional all the way. Great team throughout the dealership. Les
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Billy Uhls
2/4/2024
This experience was just like the last several here. They make it way to easy and painless to make a bad financial decision I snag the new model(s) every 2 years or so. They worked with their sister store to get me the color and model I wanted. Happy customer. (Employee: Jaden Moon, Nikki Smith)
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Mark Gant
2/3/2024
Traded in my 2021 Ultra Limited for a new 2024 Road Glide. They were fair with the numbers and very helpful walking me though all the changes on these newly designed bikes. Looking forward to putting on some miles! (Employee: Nikki Smith)
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William Beaulieu
1/30/2024
Ed, Nikki, Not sure how many this is at this point but it was another, quick, accurate, pressure free and painless purchase. This is the second time I went in for something and left with a bike. Last time it was chap stirrups for the wife and left with CVO. I just came in for lunch. Nikki is very sharp and very knowledgeable(as you know, I mean she's been selling harley since they named dirt) and was able to help a hommie get some better financing. My only fear now is picking it up and getting out of there without taking half your parts inventory with me. However I do know where to get parts I can't find, if Lee can't find it it don't exist. That man knows how to help you spend your parts budget wisely, quickly, but wisely(it's the beard). Again Ed great team, even the new finance person crushed it. Extremely thorough, accurate, very pleasant, very informative and put the finishing touches on an all around excellent experience. Thanks again! William Beaulieu (Employee: Nikki Smith)
Destination Harley-Davidson® Tacoma Premier Motorcycle Dealer New & Pre-owned Sales, Service, Parts & Financing. Motor Clothes, Hop Ups, Engine Building & Wreck Repair. Pierce County Near I-5

Destination Motorcycles of Tacoma, LLC
dba Destination Harley-Davidson of Tacoma

 

 

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