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Welcome to Destination Harley-Davidson®!

BIKE BUYER BILL OF RIGHTS!!!

You have a right to transparent MSRP (Manufacturer Suggested Retail Pricing) found right on our website and in store on our clearly tagged motorcycles! (DSRP stands for Dealer Suggested Retail Pricing.) 

You have a right to never have fees added to your bill of sale in the office where you sign paperwork after already agreeing on a final purchase price on the showroom floor!

You have a right to being presented with payments that include your actual APR (Annual Percentage Rate), rather than being presented with sky high estimates that have nothing to do with your actual credit worthiness!

You have a right to be presented with trade values based on NADA, Kelley Blue Book, National Powersports Auction Pricing (your choice!) that are based in reality and don't require a big dealer markup (DSRP) that you have to fight in order to get your fair trade value!

You have a right to a local owner who supports local causes like Seattle Children's Hospital (through Children's Ride that raised over $200,000 for uncompensated care at Children's Hospital each of the last two summers) and Mary Bridge Children's Hospital (who we've raised well over $100,000 for over the last 20 years) plus many, many more great local causes.

You have a right to the cell phone number and email address of Ed Wallace, Owner, Destination Harley-Davidson of Tacoma and Silverdale (edjr@destinationharley.com). You will be presented with Ed's card with his cell and email at your bike delivery.

You have the right to free pick up and delivery.

You have the right to free coffee and free donuts every Saturday morning of the year.

You have the right to thoughtful and fun events that are about supporting the riding culture.

You have the right to a World Class Harley Owners Group experience that includes a formal introductory class and an MSF (Motorcycle Riding Foundation) Group Riding Class, to put you at ease riding with your new friends!

You have the right to a large Parts and Accessories Inventory, a large Motorclothes and General Merchandise Inventory, accessibility to every new Harley-Davidson that Harley-Davidson is currently producing, a large selection of Pre-Loved Harley-Davidson Motorcycles and expert care in a large, popular and productive Service Department.

You have the right to enthusiastic and knowledgeable service!

Our operating philosophy is to focus on you. We ask you to provide feedback directly to our owner, Ed Wallace filling the contact us form or by calling his direct line at  or by stopping in to see him at the dealerships. Every Thursday at 9:00am, as we've done here for 20 years, Ed runs an all employee meeting where we discuss your feedback and how we can best serve you.

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Latest Reviews

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Les Meadows
2/18/2024
Picked up my new Road Glide today and as always a smooth process, many thanks to Jaden for all of your help.Can never say enough about Nikki helpful and professional all the way. Great team throughout the dealership. Les
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Billy Uhls
2/4/2024
This experience was just like the last several here. They make it way to easy and painless to make a bad financial decision I snag the new model(s) every 2 years or so. They worked with their sister store to get me the color and model I wanted. Happy customer. (Employee: Jaden Moon, Nikki Smith)
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Mark Gant
2/3/2024
Traded in my 2021 Ultra Limited for a new 2024 Road Glide. They were fair with the numbers and very helpful walking me though all the changes on these newly designed bikes. Looking forward to putting on some miles! (Employee: Nikki Smith)
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William Beaulieu
1/30/2024
Ed, Nikki, Not sure how many this is at this point but it was another, quick, accurate, pressure free and painless purchase. This is the second time I went in for something and left with a bike. Last time it was chap stirrups for the wife and left with CVO. I just came in for lunch. Nikki is very sharp and very knowledgeable(as you know, I mean she's been selling harley since they named dirt) and was able to help a hommie get some better financing. My only fear now is picking it up and getting out of there without taking half your parts inventory with me. However I do know where to get parts I can't find, if Lee can't find it it don't exist. That man knows how to help you spend your parts budget wisely, quickly, but wisely(it's the beard). Again Ed great team, even the new finance person crushed it. Extremely thorough, accurate, very pleasant, very informative and put the finishing touches on an all around excellent experience. Thanks again! William Beaulieu (Employee: Nikki Smith)
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Ray Durand
1/21/2024
I have been going here for months now and normally if you get denied at a car lot they just give up on you well my case at destination was not the same they never gave up on me and they have treated me like family and that goes out to all staff here they finally got me on my 16 Dyna street bob I will never go anywhere else and I send out a huge thank you and I love you all and am so happy to be a part of the destination Harley family thank you so much you guys are the best (Employee: Jon Albitre)
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Tim Auker
1/17/2024
Bought my first bike from here and was a great experience throughout the whole process. Was no pressure and their team worked together. Between Phil, John and Jaden they did a great job convincing the wife and answering any questions we had! Thanks guys! (Employee: Jaden Moon)
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David Ellis
1/15/2024
Purchased a dream bike from a solid company. Ran into some issues getting the bike home and the owner went above and beyond to get it home. Thanks again!
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Dean Fuller
12/29/2023
I just bought a new '23 FLHCS from Destination HD in Tacoma. I got the bike I was looking for, and it was a completely hassle-free experience. Jaden in sales went out of his way to help over-the-phone and in-person. They even handled a minor cosmetic issue without blinking an eye. I cannot overstate what an excellent experience this was. From the big boss approving the sale, to everyone I encountered in the store, they were all friendly, knowledgeable, and willing to do whatever it took to get my business. They definitely have it from now on. (Employee: Jaden Moon)
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Tom Monroe
12/22/2023
Jon was great to work with. From the first contact regarding a bike for sale through the completion of the purchase and trade of my old bike he was personable, low key, not pushy, and attentive to my needs. He was very easy to work with and could answer all the questions I had in a straightforward and from a knowledgeable perspective. He is a credit to the company, thank you! I also would like to give Jaden a shout out for helping me to take a look at the new bike for the first time on one of Jon's days off. He was also attentive, helpful, and knowledgeable about the bike I had an interest in and I also very much appreciated his help, particularly since Jon had the lead on me. Thanks Jaden! (Employee: Jon Albitre, Jaden Moon)
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Christian Salter
12/15/2023
Bought my first touring Harley and Jaden was such a great salesman he took his time to help me find a motorcycle that I was looking for. (Employee: Jaden Moon)
Destination Harley-Davidson® Tacoma Premier Motorcycle Dealer New & Pre-owned Sales, Service, Parts & Financing. Motor Clothes, Hop Ups, Engine Building & Wreck Repair. Pierce County Near I-5

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dba Destination Harley-Davidson of Tacoma

 

 

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