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Welcome to Destination Harley-Davidson®!

BIKE BUYER BILL OF RIGHTS!!!

You have a right to transparent MSRP (Manufacturer Suggested Retail Pricing) found right on our website and in store on our clearly tagged motorcycles! (DSRP stands for Dealer Suggested Retail Pricing.) 

You have a right to never have fees added to your bill of sale in the office where you sign paperwork after already agreeing on a final purchase price on the showroom floor!

You have a right to being presented with payments that include your actual APR (Annual Percentage Rate), rather than being presented with sky high estimates that have nothing to do with your actual credit worthiness!

You have a right to be presented with trade values based on NADA, Kelley Blue Book, National Powersports Auction Pricing (your choice!) that are based in reality and don't require a big dealer markup (DSRP) that you have to fight in order to get your fair trade value!

You have a right to a local owner who supports local causes like Seattle Children's Hospital (through Children's Ride that raised over $200,000 for uncompensated care at Children's Hospital each of the last two summers) and Mary Bridge Children's Hospital (who we've raised well over $100,000 for over the last 20 years) plus many, many more great local causes.

You have a right to the cell phone number and email address of Ed Wallace, Owner, Destination Harley-Davidson of Tacoma and Silverdale (edjr@destinationharley.com). You will be presented with Ed's card with his cell and email at your bike delivery.

You have the right to free pick up and delivery.

You have the right to free coffee and free donuts every Saturday morning of the year.

You have the right to thoughtful and fun events that are about supporting the riding culture.

You have the right to a World Class Harley Owners Group experience that includes a formal introductory class and an MSF (Motorcycle Riding Foundation) Group Riding Class, to put you at ease riding with your new friends!

You have the right to a large Parts and Accessories Inventory, a large Motorclothes and General Merchandise Inventory, accessibility to every new Harley-Davidson that Harley-Davidson is currently producing, a large selection of Pre-Loved Harley-Davidson Motorcycles and expert care in a large, popular and productive Service Department.

You have the right to enthusiastic and knowledgeable service!

Our operating philosophy is to focus on you. We ask you to provide feedback directly to our owner, Ed Wallace filling the contact us form or by calling his direct line at  or by stopping in to see him at the dealerships. Every Thursday at 9:00am, as we've done here for 20 years, Ed runs an all employee meeting where we discuss your feedback and how we can best serve you.

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Latest Reviews

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Robert kebler
7/2/2020
great parts dept and customer service, knowledgeable and always helpful
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Sam Smith
6/25/2020
Best Harley-Davidson dealership Ive dealt with in the PNW. Always has what I need.
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Randall Knodel
6/23/2020
I purchased some detachable gear for an 09 FXD. Not only were available, (sissy bar, sideplates, sissy bar backrest pad, & luggage rack) but also in stock. Parts Guy Ray did the assembly an installed it. Excellent service!
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christopher tate
6/20/2020
These guys and gals have been nothing less than the best. First time in a long time to be at a dealership,(either location) and not be treated as a number. Keep up the good work!
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Oscar Morris
6/17/2020
Awesome excellent service (Employee: Austin Damschen)
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Tiffany Koch
6/17/2020
After 3 years of wanting... Phil helped me get my first Bike of Bikes! He has known that this one bike is the only one i was interested in! Julie was awesome and both worked to get me on it! (Employee: Phil Hulen, Julie Packer)
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Jeremy Bond
6/16/2020
This gentleman helped me with an amazing attitude and even taught me a few things along the way. This is why I will be using you as my Harley Dealership from now on. Thank you Mr. Shaw for your help with the oil change supplies for my 2020 Road Glide! (Employee: Ray Shaw)
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Leah Turner
6/16/2020
I visit often and am always pleased, especially that you usually have my husbands hard to find size (3XL)!
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Don Garrett
6/16/2020
Keeck is the name on receipt she was nice helped me out and polite. She seems to enjoy her job and I'm glad you guys are still here.
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Lorna Drees
6/5/2020
Thanks to the service team at Destination for an awesome job taking care of my CVO trike! I put miles on faster than I anticipated so I needed the 1st service sooner. Candace did a great job accommodating my needs and schedule! ALWAYS a great experience with the service department at Destination! They care about keeping us on the road!! (Employee: Candace Case)

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