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Welcome to Destination Harley-Davidson®!

BIKE BUYER BILL OF RIGHTS!!!

You have a right to transparent MSRP (Manufacturer Suggested Retail Pricing) found right on our website and in store on our clearly tagged motorcycles! (DSRP stands for Dealer Suggested Retail Pricing.) 

You have a right to never have fees added to your bill of sale in the office where you sign paperwork after already agreeing on a final purchase price on the showroom floor!

You have a right to being presented with payments that include your actual APR (Annual Percentage Rate), rather than being presented with sky high estimates that have nothing to do with your actual credit worthiness!

You have a right to be presented with trade values based on NADA, Kelley Blue Book, National Powersports Auction Pricing (your choice!) that are based in reality and don't require a big dealer markup (DSRP) that you have to fight in order to get your fair trade value!

You have a right to a local owner who supports local causes like Seattle Children's Hospital (through Children's Ride that raised over $200,000 for uncompensated care at Children's Hospital each of the last two summers) and Mary Bridge Children's Hospital (who we've raised well over $100,000 for over the last 20 years) plus many, many more great local causes.

You have a right to the cell phone number and email address of Ed Wallace, Owner, Destination Harley-Davidson of Tacoma and Silverdale (edjr@destinationharley.com). You will be presented with Ed's card with his cell and email at your bike delivery.

You have the right to free pick up and delivery.

You have the right to free coffee and free donuts every Saturday morning of the year.

You have the right to thoughtful and fun events that are about supporting the riding culture.

You have the right to a World Class Harley Owners Group experience that includes a formal introductory class and an MSF (Motorcycle Riding Foundation) Group Riding Class, to put you at ease riding with your new friends!

You have the right to a large Parts and Accessories Inventory, a large Motorclothes and General Merchandise Inventory, accessibility to every new Harley-Davidson that Harley-Davidson is currently producing, a large selection of Pre-Loved Harley-Davidson Motorcycles and expert care in a large, popular and productive Service Department.

You have the right to enthusiastic and knowledgeable service!

Our operating philosophy is to focus on you. We ask you to provide feedback directly to our owner, Ed Wallace filling the contact us form or by calling his direct line at  or by stopping in to see him at the dealerships. Every Thursday at 9:00am, as we've done here for 20 years, Ed runs an all employee meeting where we discuss your feedback and how we can best serve you.

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Latest Reviews

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Lee Hubbard
9/24/2023
Great sales and service Very good experience with whole destination Harley staff
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James Blair
9/22/2023
Id been looking for just the right Road Glide for months. Happened to stop in at Destination and finally found what Ive been looking for. The process was simple, no pressure, and they didnt try to bs me into purchasing things I didnt want or need. The whole team that worked with me kicked ass. Ill definitely return to this dealership. (Employee: Nikki Smith, Phil Hulen, Lee Keech, Jon Hickman)
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Jim Shanklin
9/3/2023
I bought my last bike from Phil at another dealership. When I seen he was working here I decided to buy from Destination. Jaden was a very good salesman and I will continue to do business with Destination and will refer anyone I know who is in the market for a bike to them. (Employee: Jaden Moon, Phil Hulen)
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Mark Pazo
9/1/2023
Forgot his name but these guys were like buying off a friend. Very happy
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Allen Shields
8/30/2023
Thank you for all your expertise and making this first time Harley purchase the absolute best I could ever had. I will surely recommend you to everyone I know. Thanks again
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Cristi Garza
8/28/2023
I had the best experience buying my street glide from you guys! Britt (didn't see his name on the drop-down list) was amazing to deal with, a big thank you to Phil for helping with the seat issue (short girl problems). Lee was absolutely amazing! Thank you all for being a part of me buying my dream bike. (Employee: Lee Keech, Phil Hulen)
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Jerry Thorn
8/26/2023
First a shout out to my salesman Britton! This transaction went very smooth and I never felt pressured. The information I was given from all staff members was extremely helpful. Definitely a team atmosphere! I enjoyed this experience and love my Harley! Thank You Ill definitely be back! You all are great!
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Bernard McCartney
8/8/2023
I have never walked into any type of Automotive business where you're greeted and the folkd t the front desk know your name. Phil and Jaden from sales were great with regards to my new bike. I believe John? was also helpful selling my old bike. Lee and JP in service are exceptional. Your sales staff in parts are highly knowledgeable and always seem to know what will fit and wht will look great. The bad news from this dealers point of view is that this will probably be my last bike and though I've never met the owner ,he has a shop and staff to be proud of. Of all the Harleys shops in the area I'd send all my soldiers there first if they were buying a new Harley
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Howard Foster
8/7/2023
Marshal in Service is Awesome!!! Made it very easy to get my bike in, and even had it delivered back to my house.. Marshal communicated very well & kept me updated during the process of my 1,000 mile service... My appointment was for Friday the 4th, and the bike was dropped off Thursday morning the 3rd. Marshal called me as soon as my bike arrived and let me know he had my bike & asked me which oil filter & oil that I perfered, and then Marshal assured me I was in good hands... Friday morning Marshal called me to let me know the 1,000 mile servics was performed, & that everything went smoothly. Then Marshal made it easy for me to pay over the phone & then had my Bike delivered back to me that afternoon. WHAT AN AWESOME EXPERIENCE!!! Thank You Marshal & the Service Team for You Hard Work & for Making My Experience an Excellent One !!! MLH&R !!! (Employee: Mike Wiler)
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Charles Harden
8/7/2023
Great guy Him and Julie are the best (Employee: Phil Hulen)
Destination Harley-Davidson® Tacoma Premier Motorcycle Dealer New & Pre-owned Sales, Service, Parts & Financing. Motor Clothes, Hop Ups, Engine Building & Wreck Repair. Pierce County Near I-5

Destination Motorcycles of Tacoma, LLC
dba Destination Harley-Davidson of Tacoma

 

 

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