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Welcome to Destination Harley-Davidson®!

BIKE BUYER BILL OF RIGHTS!!!

You have a right to transparent MSRP (Manufacturer Suggested Retail Pricing) found right on our website and in store on our clearly tagged motorcycles! (DSRP stands for Dealer Suggested Retail Pricing.) 

You have a right to never have fees added to your bill of sale in the office where you sign paperwork after already agreeing on a final purchase price on the showroom floor!

You have a right to being presented with payments that include your actual APR (Annual Percentage Rate), rather than being presented with sky high estimates that have nothing to do with your actual credit worthiness!

You have a right to be presented with trade values based on NADA, Kelley Blue Book, National Powersports Auction Pricing (your choice!) that are based in reality and don't require a big dealer markup (DSRP) that you have to fight in order to get your fair trade value!

You have a right to a local owner who supports local causes like Seattle Children's Hospital (through Children's Ride that raised over $200,000 for uncompensated care at Children's Hospital each of the last two summers) and Mary Bridge Children's Hospital (who we've raised well over $100,000 for over the last 20 years) plus many, many more great local causes.

You have a right to the cell phone number and email address of Ed Wallace, Owner, Destination Harley-Davidson of Tacoma and Silverdale (edjr@destinationharley.com). You will be presented with Ed's card with his cell and email at your bike delivery.

You have the right to free pick up and delivery.

You have the right to free coffee and free donuts every Saturday morning of the year.

You have the right to thoughtful and fun events that are about supporting the riding culture.

You have the right to a World Class Harley Owners Group experience that includes a formal introductory class and an MSF (Motorcycle Riding Foundation) Group Riding Class, to put you at ease riding with your new friends!

You have the right to a large Parts and Accessories Inventory, a large Motorclothes and General Merchandise Inventory, accessibility to every new Harley-Davidson that Harley-Davidson is currently producing, a large selection of Pre-Loved Harley-Davidson Motorcycles and expert care in a large, popular and productive Service Department.

You have the right to enthusiastic and knowledgeable service!

Our operating philosophy is to focus on you. We ask you to provide feedback directly to our owner, Ed Wallace filling the contact us form or by calling his direct line at  or by stopping in to see him at the dealerships. Every Thursday at 9:00am, as we've done here for 20 years, Ed runs an all employee meeting where we discuss your feedback and how we can best serve you.

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Latest Reviews

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Rob Kebler
2/15/2020
Great dealership, very welcoming
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Jerry Leviton
2/4/2020
Brent, Nikki and the entire team made it easy to purchase the bike. They listened to what I wanted and made it happen. Took less than one hour to get it done. No pressure. (Employee: Brent Ecklor)
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Ricky Sellers
2/2/2020
I was very impressed with a salesperson not putting pressure to make a sale. This was an awesome experience dealing with someone who was honest, able to listen and make the deal less stressful. I also would like to thank nicki for her assistance, because the bike I came in to test ride was currently being sold. Nicki suggestion to look at a bike that just came in was just perfect. (Employee: Austin Damschen)
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John O'Neal
2/2/2020
Great service and friendly people.
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BIANCA CRAWFORD
1/27/2020
It does not matter why you are at Destination Harley Davidson - they always make you feel welcomed!
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Brittney Rumbaugh
1/26/2020
I am new the the riding world but not the automotive world. As a new rider and not as much knowledge on a vehicle purchase as I am used to, I walked into Destination several times before my actual purchase. Desirae greeted me each time and always remembered who I was. She made me feel comfortable and I never felt any pressure to purchase a bike but she would answer all of my questions and offered her own personal experience with me. Once I found my bike she was just as attentive and her and Nikki S helped me through the whole process. I give them great credit on being so patient with me and my slight hesitation in making sure this was the correct choice. They were just excited as I was for my first bike! This was a great experience and I would highly recommend Destination if you're looking to purchase a bike or gear. I will be back here to visit for their many events!! (Employee: Desirae Silvia)
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Desirae Silvia
1/22/2020
Bought both my bikes from Destination H-D Tacoma. My first Harley which was a sportster, then 5 months later when I wanted a 2016 Dyna Street Bob. I love everyone at the shop like family, Nikki and Jessica both sold me my bike and are amazing, they got me a great deal! My payments didn't even change and now I have the bike of my dreams! Love my new bike so much! Excited for this summer!
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Kyle Wintermute
1/12/2020
Recommended parts were dead on! The sound is perfect and the bike runs awesome. The crew there at DHDT were very helpful and friendly. Great service department as always.
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Chris Lott
1/6/2020
Super nice and very knowledgeable!! Answered all my questions. Thank you. (Employee: Gary Davis)
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ISAIAH WARD
1/6/2020
Andrew was able to get my bike brake and clutch cable replaced quickly I wasn't expecting the bike back for a week or so, but him and the team were able to have it done in 2 days and it looked great. I will be back! (Employee: Andrew Biernacki)

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